Returning the goods
1. General rules for return and exchange of goods
1.1. These Rules of Return of Goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania. Return of goods takes place in accordance with the 2001 June 29 By the Order of the Minister of Economy of the Republic of Lithuania No. 217 "On the Approval of the Rules for the Return and Exchange of Items".
1.2. The cost of returning returned quality or replacement goods shall be borne by the buyer. Only the amount of money paid for the product is returned to the buyer.
1.3. In order to return the product (s), the Buyer may do so within 14 (fourteen) days from the date of delivery of the goods to the Buyer, informing the Seller by e-mail, stating the date, number and reason of the order, attaching photos of the goods and / or parcel describing the problem.
1.4. The returned product must be in the original neat packaging: undamaged, unused, the same equipment as the Buyer received it, without losing the appearance of the goods (undamaged labels and protective films, etc.).
1.5. Upon returning the wrong product received, the Seller undertakes to exchange such product for the product specified in the order. If the required goods are not available, the Buyer will be refunded all money (for the goods and the actual shipping costs incurred).
1.6. When a defective product is returned, the Seller undertakes to replace the defective product with an analogous product or return the money to the Buyer.
1.7. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with these Rules 1.2-1.4, 1.8. the return procedures set out in points.
1.8. If the Buyer returns the product purchased at a discount, the amount paid for the product with a valid discount is refunded.
1.9. The money paid for the returned goods will be returned to you within 10 working days from the return of the goods to our company.
2. Final provisions.
2.1. These Rules of Return of Goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
2.2. All disputes arising out of the application of these rules shall be settled by negotiation. If no agreement is reached, disagreements are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
To return the product, please contact us by e-mail: info@alineko.com.